House Rules

These Tribute Website House Rules (House Rules) set out the terms between you and us under which you may access our Tribute Website tribute-funds.nspcc.org.uk.  These House Rules apply to you, and all other users of our Tribute Website.

The aim of the Tribute Website is to create a place where our supporters can share memories of a loved one and coordinate fundraising in their memory. However, due to the sensitive nature of our work, it is necessary that we reserve the right to delete any comment, for any reason, and/or permanently block any content deemed inappropriate. The decision of the NSPCC is final in these matters. If you do not want to comply with these House Rules then you must not use the Tribute Website.  By using the Tribute Website you accept, and agree to abide by, the rules in these House Rules, which supplement our Terms of Use insert link to website T&Cs here and as updated by NSPCC from time to time.

Any questions or complaints regarding this website and these House Rules should be sent to the NSPCC, Weston House, 42 Curtain Road, London EC2A 3NH or by email to tribute@nspcc.org.uk.

Who the NSPCC are 

This website is operated by or on behalf of the National Society for the Prevention of Cruelty to Children (NSPCC).

We are the UK's leading charity specialising in child protection and the prevention of cruelty to children.

We have been protecting children from abuse for over 130 years.

We are the only children's charity in the UK with statutory powers enabling it to act to safeguard children at risk.

Our registered charity numbers are 216401 in England and Wales and SC037717 in Scotland.

The NSPCC Trading Company Ltd. (registered Company in England & Wales no. 890446) is a wholly owned subsidiary or ours which trades on our behalf. Within the context of these terms of use “NSPCC” and “We” mean both the National Society for the Prevention of Cruelty to Children and the NSPCC Trading Company Ltd.

What NOT to upload or post

The following are not permitted on this website:

  • Anything that may in any way breach any local, national or international law or reputation.
  • Unlawful, fraudulent, abusive, derogatory, libellous, deceptive, or defamatory statements or attacks that will or are likely to harm, harass, upset, embarrass, alarm or annoy any other person, whether towards the NSPCC, other posters or any other person or organisation.
  • Impersonating any person or misrepresenting your identity or affiliation with any person (including implying that such content emanates from us, if this is not the case).
  • Images, photos, soundtracks, trade marks that you do not own or any other material which may infringe any copyright, database right or trade mark of any other person.
  • Any image of an adult unless you have their consent.
  • Any image of any child unless you have the consent of their parent or guardian.
  • Petitions of any sort. The rules for charities regarding government lobbying are complex, and we must adhere to them strictly to maintain our charitable status. Therefore we cannot permit petitions, any unauthorised advertising or promotional material or any other form, which are not from the NSPCC. To add your support to NSPCC campaigns, look on our web page or e-mail campaigns@nspcc.org.uk.
  • Advertising.
  • Off-topic / irrelevant comments.
  • Promotion of violence or sexual abuse or anything similarly inappropriate.
  • Hate speech or incitement against ethnic/religious/social/sexual/age groups.
  • Anything that invades another person’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Promotion of illegal or suspect activities.
  • Content posted in breach of any legal duty owed to a third party, including a contractual duty or duty of confidence.
  • Anything that conflicts with the NSPCC’s child welfare objectives and/or Standards below.
  • Profanity or obscenity even where symbols or blacked-out sections are used to hide the original word or work.
  • Send or upload any material that contains viruses or any other harmful programs or similar code designed to adversely affect the operation of any computer software or hardware.

Personal, Identifying or Sensitive Information 

The Tribute Website is public, and can be accessed and read by anyone.

You may provide us with information about others on this website, however you must ensure that they have agreed to you providing us with their information. Where required, we would advise you to keep a record of their agreement and provide them with a copy of this policy. This is essential where you provide us with sensitive, personal, or identifying information.

Material that is personal, sensitive, or identifying includes:

  • Names and addresses
  • Information which could be used in an internet search to identify someone. As examples:
    • Relationship to poster or other people
    • Town or region where people live or acts may have taken place
    • Physical descriptions
    • Descriptions of Actions
    • Age
  • Any detail of abuse, whether past or present, whether it happened to yourself or another
  • Information about pending or ongoing court cases
  • References to local authorities or social services and their cases
  • Information which is not known to the general public at the time of posting.

If you create a tribute and/or event fund for an organisation, body, or association which is managed by someone other than yourself, you must ensure that the manager of that organisation, body, or association agrees to your fundraising.   

We will determine, in our discretion, whether there has been a breach of these House Rules through your use of this website.

You also agree not to reproduce, duplicate, copy or resell any part of this website according to our website Terms of Use on insert link to website T&Cs here, nor to access without our prior authority, interference with, damage or tamper any part of this website, any equipment or network on which this website is stored, any software used in the provision of this  website, or any of the same used by any third party.

You must not use this website to send unsolicited ‘spam’ messages to anyone.

We may update this policy at any time.  You are expected to check this page from time to time to take notice of any changes we make, as you are legally bound by them.  Please note that some of the provisions in these House Rules may be superseded by provisions or notices published elsewhere on this website.

For help with issues of neglect or abuse, please see Useful Contacts below for people to contact.

We also advise users to flag/report to us and/or to Tribute Website any content that violates Tribute Website’s Terms and Conditions insert link to website T&Cs here. Any queries regarding the Tribute Website’s Terms and Conditions should be emailed to tribute@nspcc.org.uk.

Standards

The following Standards apply to any and all material, in part and the whole, which you post to this website and any interactive features associated with it.  Posts must:

  • be accurate where stating facts; 
  • be genuinely held where stating opinions; and
  • comply with all applicable laws, both in the UK and in any country from which they are posted.  

Privacy Information  

Please note that copies of every posting on this page, including responses made, are public and cannot be made with an expectation of privacy. All comments, links and posts made on this page, including those removed by the NSPCC and any response made, are retained by the NSPCC in off-line files. Information posted here may be passed to relevant authorities and organisations, whether by the NSPCC, or other readers of the page.

Your failure to comply with these House Rules constitutes a material breach of the website Terms of Use insert link to website T&Cs here and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent removal of any posting or material uploaded by you to this website; 
  • immediate, temporary or permanent withdrawal of your right to use this website; 
  • issue of a warning to you; 
  • legal proceedings against you for reimbursement of all costs on an indemnity basis, including but not limited to our administrative and legal costs arising from the breach;
  • disclosure of information to law enforcement authorities as we feel is reasonably necessary, 

and any other such action as we consider appropriate.

We exclude liability for any actions taken in response to breaches of these House Rules.

Please also note that we have no obligation to monitor, moderate or oversee any interactive features we provide on this website.  We hereby expressly exclude our liability for any loss or damage arising from the use of any interactive features by a user in contravention of our Standards, whether the features and any content therein are moderated or not.

Useful Contacts

We appreciate your cooperation and support. If you have a question regarding this website or anything on it, please email us at tribute@nspcc.org.uk. Thank you!

If you are concerned about the welfare of a child, please call the NSPCC Helpline on 0808 800 5000 or email help@nspcc.org.uk.

If you are child or young person and would like to talk to someone in confidence, please call ChildLine on 0800 1111 or visit http://www.childline.org.uk.

If you were abused as a child and would like to talk to someone about your experiences, please contact NAPAC (the National Association for People Abused in Childhood) by visiting http://www.napac.org.uk.